We make our product on a per order basis in our facility in Germany. This means you get a handmade mattress that has never seen an inventory warehouse. We add a serial number specific to your order each time to insure quality control as well.
All orders are shipped within 24-48 hours of the order date. Free express shipping to your door with tracking provided once it leaves our facility. You are required to sign for the delivery. However, you can authorize delivery without receipt by using the tracking link provided.
Shipping transit times are approximately 7-10 business days from the date of order (excluding holidays).
Should you have any other questions regarding our shipping policy or process please email us at firstname.lastname@example.org